Latest Broadband Reviews

Your broadband reviews are crucial to helping Kiwis make an informed decision on their next broadband provider so please take 60 seconds to review your current NZ internet provider below. A review of your current provider allows the ISP’s to gather real feedback from customers and gives you the opportunity to highlight anything great or not so great that you may have experienced. Please submit a review below.

06 June 2025
John T 7.8
Very good service. Much better than all other companies (power, council, phone etc) I've had dealings with lately
03 June 2025
John 2.8
I got out of Spark a very long time ago,too expensive,I was with them for a very long time,sky broadbandd is the same,they are in-the Phillipines they dnt write every thing down
Pros
Not good value for money
Cons
Not good value for money
01 June 2025
Michael 9.2
I recently switched to Simply Broadband and it’s been smooth sailing ever since.
If you feel lost in New Zealand’s barren sea of soulless corporate ISPs, look no further!
Simply Broadband is the island paradise you’ve been searching for; with reliable, high speed internet and quality customer service!
My only advice is to buy a quality router.
I’m using a TP-AX72 and it performs flawlessly.
Pros
Reliable High Speed Internet, Professional Customer Service, Competitive Pricing
Cons
I’m yet to experience any cons
01 June 2025
Zulu 1.2
I wish I’d read the reviews on broadband compare before signing up. Beware the connection fee, it’s neither justified nor refundable. Their communications were poor from the outset and their website is poor. They asked me to update my phone contact but the user account pages / profile very minimal. No phone support service and the webchat form was only alive during enrolment but not there for support, so it's coms only by email and it felt like communicating with an AI robot. I’m guessing this is an offshore operation with no commitment to NZ. I’m reasonably tech savvy but dodgy email only support isn’t ideal if you do have an issue. Looking at the reviews confirmed my suspicions so I bailed out before connection, however they get to enjoy my $50 connection fee without actually connecting, but at least they refunded the first month service fee. I really don't think I want my internet traffic passing through these (probably Chinese) robot shysters. ...read more
Pros
Maybe it's cheap but is it good or fast?
Cons
I don't trust where my data might end up
29 May 2025
Jonathan McDonald 10
Ash Net delivers an ultrafast product with unmatched reliability. Their support is responsive and helpful to any queries. Highly reccomended.
21 May 2025
Peter Parker 5.6
Adequate performance on the 300/100 fibre plan, but failed to respond adequately to a failing email problem. Still no resolution.
Pros
Adequate performance on the 300/100 fibre plan. Not the most expensive.
Cons
Poor customer/technical service
21 May 2025
Ian Shields 9
Great communication before going live = easy transition (despite some confusing AI emails from my ex-provider). Ping speed test confirmed 50/10 speed is being met. At last a broadband plan that doesn't mean you're paying for down/up load speed you don't need.
Pros
Cost, fit for purpose, customer centric
Cons
None
14 May 2025
Frank 10
I signed up with Simply Broadband a few months ago. Internet runs flawlessly even during peak hours and the price is very competitive. The transition from Slingshot was seamless. I didn't realize it had already changed over until I saw the improved speed!
Pros
Speed as advertized 24/7, good price, easy transfer.
Cons
No router provided, but I already had one. The routers you get from providers are always crap.
14 May 2025
Matt 8
Easy to understand plans, straightforward setup, best price on the market.
Pros
no
Cons
no
14 May 2025
John 8.8
Moved to Simply Broadband after 10 years with previous provider who kept changing plans and services. Ended up having to negotiate a reasonable cost with their " retention team" every year. Like, they were doing me a special favour. Smooth seamless transition to Simply Broadband, competitive rates for simple plans. Great service. Phew. Peace at last
Pros
All good, great communication
Cons
Nothing bad
Showing 10 of 2211 reviews

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Reliability
7
Speed
7
Support
7
Features
7
Value
7
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Unlimited Broadband at the speed you need with the price you want. For just $59.59 per month, you can make your broadband a lot more simple.
Unlimited Broadband at the speed you need with the price you want. For just $59.59 per month, you can make your broadband a lot more simple.
Save $15/month on a 12 month Unlimited Fibre Broadband Plan when you sign up. Fair Use Policy and T&Cs apply.
Save $15/month on a 12 month Unlimited Fibre Broadband Plan when you sign up. Fair Use Policy and T&Cs apply.